Frequently Asked Questions
Everything you need to know about shopping with Miss Mosa By Akanksha.
What is the standard delivery timeline for an order?
Most orders are processed and shipped within 7-10 business days. For custom-made or handcrafted pieces, delivery may take up to 15 days depending on your location.
Do you offer international shipping?
Yes, Miss Mosa By Akanksha ships worldwide. Shipping costs and delivery timelines vary based on the destination country and are calculated at checkout.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery for items in their original condition with tags attached. Please note that customized outfits are not eligible for returns.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself according to our instructions to find your perfect fit. For bespoke sizing, you can contact our support team.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is available for select pin codes within India.
How should I care for my Miss Mosa garments?
To maintain the quality of our fabrics and craftsmanship, we recommend dry cleaning only for all our ethnic and premium contemporary wear.